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If you need help and assistance, you can reach us by using our:

  • Customer Service Number: 0330 135 5850

and

  • Customer Service Email: help@swiftoo.co.uk

or alternatively, please fill in the contact form below. One of our representatives will respond to you shortly!

Should you choose to send us an email or use the contact form, one of our representatives will be with you shortly!

Adress:

37th Floor, One Canada Square, Canary Wharf, London E14 5AB

E-mail:

help@swiftoo.co.uk

Phone:

0330 135 5850

Send Message

What is a prepaid card?

It’s used in the same way as a debit card but loaded to a predefined amount and can be reloaded as and when required.
The prepaid card works just like any other bank debit card...

Does it have a credit limit?

No, it’s not a credit card and carries no credit limit. Simply spend what you have!

I need help!

If you have questions related to your card call the customer services team on 0330 135 5850 or Email help@swiftoo.co.uk

Is the card safe and secure to use?

As with all credit and debit cards we use, every precaution needs to be taken to keep the card safe and your PIN secure. Please refer to the cardholder terms and conditions. The prepaid card aims to reduce the need to carry or hold large amounts of cash.

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Issuer Statement:

The SWIFTOO Prepaid Mastercard is issued by Prepaid Financial Services Limited pursuant to a licence from Mastercard International Incorporated. Prepaid Financial Services Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011, firm reference number 900036, for the issuance of electronic money and provision of payment services. Registered office: Fifth Floor, Langham House, 302-308 Regent Street, London, W18 3AT. Company Registration Number: 06337638.

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